Bespoke Website Design & Devlopment For Your Business

This policy explains what personal information Sunndeck collects through this website, why we collect it and what your rights are. We keep it short because we collect very little.

Who we are

Sunndeck (“we”, “us”) designs, builds and looks after websites for small businesses. We are the data controller for the information described here. Sunndeck is a trading name of [company name and number to come], registered in England and Wales at [registered address to come]. You can contact us about privacy at [email to come].

What we collect

• When you contact us: your name, email address, phone number (if you give it) and your message.
• When you visit the site: our web server keeps standard technical logs, such as your IP address, browser type, the pages you request and the time. To stop spam, we also record how many messages each IP address has sent in the last hour.

We don’t use cookies, analytics or advertising trackers on this website, and we don’t build profiles of visitors.

Why we use it

• To reply to your enquiry and, if you ask us to, give you a proposal or quote. The lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in answering messages sent to us.
• To keep the website secure and working, and to block spam and abuse. The lawful basis is our legitimate interest in running a safe website.

We will never sell your information, and we won’t add you to a mailing list unless you ask us to.

Who we share it with

We use a small number of trusted providers to run the site and deliver messages:

• Hetzner Online hosts the website in the EU.
• Resend delivers contact-form messages to our inbox.
• Google (Gmail) stores the email we receive.

Some of these providers may process data outside the UK, including in the United States. Where they do, the transfer is protected by safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum or the UK–US data bridge. We only share information with others if the law requires us to.

How long we keep it

• Enquiries are kept for up to 2 years after our last contact with you, unless you become a client. Client records are kept for as long as we need them to provide our services, and then for up to 6 years for legal and accounting reasons.
• Server logs are kept for up to 30 days. The spam counter is cleared after an hour.

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) you can ask to see the information we hold about you, and ask us to correct it, delete it, restrict how we use it or send it to you in a portable format. You can also object to us using it on the basis of legitimate interests. Email us to make a request; we’ll reply within one month.

If you’re unhappy with how we’ve handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Links to other sites

This website links to sites we’ve built for our clients and to other websites. We aren’t responsible for how those sites handle your information, so please read their own privacy policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

These terms apply to your use of the Sunndeck website. By using the site you agree to them. They don’t cover our website design, hosting or support services: those are covered by the proposal and agreement we give you before any work starts.

About us

This website is run by Sunndeck, a trading name of [company name and number to come], registered in England and Wales at [registered address to come]. You can contact us at [email to come].

Using the website

• You may view, download and print pages from this site for your own use, for example to share with colleagues while you decide whether to work with us.
• Please don’t misuse the site. That includes trying to get unauthorised access to it or our server, introducing viruses or malicious code, sending spam through our contact form, or copying large parts of the site automatically.
• We may suspend or change any part of the site at any time. We aim to keep it available, but we can’t promise it will always be uninterrupted or free of errors.

The information on this site

The content on this site is general information about our services. It is not an offer or a quote. Prices, plans and features are confirmed in writing in a proposal before any work starts. Some designs, screenshots, animations and examples are illustrative mock-ups made to show what’s possible, and the businesses in them may be fictional.

Intellectual property

We, or the people who license material to us, own the rights to the design, text, graphics, animations and code on this site. Client websites shown in our portfolio belong to those clients and are shown with their permission. Photos are used under licence from their owners. You may not reuse any of this material for commercial purposes without our written permission.

Links to other websites

Where we link to other websites, including client sites, those links are for your information only. We have no control over their content and aren’t responsible for it.

Our responsibility to you

We provide this website free of charge and for information only. As far as the law allows, we are not liable for any loss or damage that comes from using it or relying on its content, including loss of profit, business or data. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under the law of England and Wales. Your rights as a consumer are not affected.

Your personal information

We only use your personal information as set out in our privacy policy.

Changes and governing law

We may update these terms from time to time; the date at the top shows when they last changed. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute, unless you live in Scotland or Northern Ireland, in which case you may also bring proceedings there.